High Level Wildfire Information 

State of Local Emergency Remains in place

The Town of High Level remains in a State of Local Emergency due to the wildfires in our region. Remaining in a State of Local Emergency allows the Town to respond to possible changing fire conditions and to reintroduce an Evacuation Alert if changes in fire conditions were to again threaten our community.

The State of Local Emergency does not require any action or response from residents, however we strongly encourage everyone to remain vigilant and prepared.

If a change in fire behaviour requires the Town to reintroduce an Evacuation Alert there are a few things you can do to protect yourself, your family, and your property.

1) Prepare an emergency kit. The Government of Alberta has information at https://www.alberta.ca/build-an-emergency-kit.aspx on how to build an emergency kit to sustain your family for 72 hours.

2) Gather your treasured belongings for quick transport. Place photos, family memento’s, etc. in boxes or containers that can be quickly loaded into your vehicle. Make certain to limit what you take to ensure you have room for your emergency kit and to maintain visibility in your vehicle.

3) Fire Smart your property. Take the time to move flammable objects away from your home. This would include lawn furniture, propane bottles, jerry cans, firewood and other items that may easily catch fire. Not only does this help reduce the chance of fire, but it also gives the fire department space to protect your home if that becomes necessary.

Re-Entry Packages 

We are Happy to welcome residents back at 10:00 a.m. on June 3, 2019. 

Please download the Re-entry package here.

Door-to-door salesmen/Contractors 

It has been brought to our attention that door-to-door salespeople/contractors are offering cleaning services to residents in High Level.

Please speak to your insurance provider before hiring any contractors or cleaning services. Also ask about their professional qualifications and if they have a business license with the Town of High Level.  The contractors may not be experienced or qualified and may not have appropriate licensing or certifications.

Possible scam phone calls

We’ve been made aware residents have been receiving calls/emails regarding donation requests for the benefit of firefighters or affected residents. To our knowledge there are no organizations collecting funds. Please DO NOT share your personal information with them.

Possible Employment Scammers

We have been made aware of companies posting false job ads for services related to the wildfire and recent evacuation. The companies are using interviews to gain personal information from individuals. This is likely an identity theft scam. If you have applied for a job online, and are being asked personal questions such as, “What is your maiden name?” There is a chance the job ad could be a fraud.

Please be cautious when applying for jobs and insure that you research the company. Look out for jobs that seem too good to be true or do not have much company information available online.

If you encounter a job ad or interview similar to this, please report it to the police.

Donation Opportunity 

If you would like to donate, cash or cheque donations can be made to the 

“Chuckegg Creek Fire Community Recovery Fund”
c/o the Town of High Level
10511-103 Street
High Level AB, T0H 1Z0 

This fund will be held by the Town of High Level and governed by representatives of the Town, the Dene Tha’ First Nation and Mackenzie County.

Northwest Alberta Wildfire Evacuation Payment

High Level Alberta Supports Centre

Main Floor Provincial Building
10106-100 Ave
High Level Alberta

Office Hours:

Monday – Friday
8:15 a.m. – 12:00 p.m. (closed for lunch)
1:00 p.m. – 4:30 p.m.


FACT SHEET - Evacuation Payment June 7 1300_1FACT SHEET - Evacuation Payment June 7 1300_2

Additional information 

Alberta Wildfire Update http://srd.web.alberta.ca/high-level-area-update 
Mackenzie County Facebook https://www.facebook.com/Mackenzie-County-262409787134568/ 
Alberta Emergency Alert https://www.alberta.ca/emergency.aspx 

Handy Phone Numbers 

High Level - http://highlevel.ca/


Mackenzie County - https://www.mackenziecounty.com/


Dene Tha’ First Nation - https://denetha.ca/

780-841-1265 or 780-841-9572

Alberta Health Link


Alberta Government Information Line for evacuees – https://Emergency.Alberta.ca/ 


Alberta Supports

1-877-644-9992 from 7:30 a.m. to 8 p.m., Monday to Friday



AltaGas Utilities


Northern Lights Gas


Fortis Alberta

310-WIRE (9473)

Trans Alta


TELUS Mobility

*611 on your TELUS mobile phone or 1-866-558-2273

TELUS Internet

Toll-free 1-888-811-2323


Toll-free 1-888-472-2222

Bell Mobility


Bell TV


Questions or concerns

If you still have questions, please phone 780-821-4012 (8:30 a.m. to 4:30 p.m.) and someone from the FCSS office (Family Community Social Services Office) can help.

We strongly encourage residents to call the above number rather than visit the town office with questions.

The municipal building is open, but understand it is still very active as a centre for fire operations, so people with urgent issues will be our priority.

If you need assistance in person, drop by the FCSS office.

  • 10511 103 Street, High Level
  • Hours: 8:30 a.m. – 4:30 p.m.